Nan Nguyen

Co-led new product development of a web-based collaboration tool for the audio industry

Conducted bi-weekly stakeholder interviews with product owner to understand business goals

Designed user flows to clarify primary app tasks, enabled stakeholders to align on main features

Advanced the app to a proof-of-concept, shipped high-fidelity mockups to facilitate user testing

Daily communications, ensured understanding between technical & non-technical stakeholders

Conducted usability testing on a frequent basis to validate features and designs

Led the design for a digital transformation of a sterilisation business

Launched pilot app for 11 global sites, marking a significant step in digital transformation

Collaborated daily with engineers and product managers to develop new platform from scratch

Conducted user interviews and gained insights into pain points, tailoring design improvements

Brainstormed solutions with stakeholders, ensuring designs met project requirements

Created wireframes and final designs in Figma, drove project vision from concept to execution

Daily communications with stakeholders to align requirements and navigate tech challenges

Conducted bi-weekly design reviews, integrated stakeholder feedback to refine features

Optimised designs based on feedback across disciplines to meet stakeholder needs

Performed detailed design audits on the app to enhance UX, and to identify and fix bugs

Initiated development of the design system, improving general design consistency

Led the design of new features, collaborating with engineers to ensure technical feasibility

Designed Alarm Inspector, improving diagnostic speed for network technicians

Pioneered the company's first design system, standardised design practices across teams

Designed and implemented landing page templates to optimise design work efficiency

Initiated and implemented documentation processes to capture to improve onboarding

Produced graphics to support social media marketing campaigns

Video and podcast production for multimedia series, maintaining engagement during COVID-19